ServMan understands the unique requirements of Commercial and Industrial Service Companies. For example, a commercial HVAC contractor requires more robust accounting and job costing capabilities than does the typical residential contractor. Projects are typically larger and often involve extended periods of time requiring periodic budgeting and progress billing. Often, the commercial service contractor must manage extensive maintenance agreements with complex task lists that vary visit by visit, all the while tracking the specific material requirements for each task.
The list below contains just a few ServMan features that our commercial and industrial clients find most beneficial to their operations:
♦ Job Costing & Project Management – Manage your large projects with phase tracking, progress billing, cost variance reporting, and more. View all time logged to projects, purchases, orders, invoices and more all within a single mouse click.
♦ Equipment Service Histories – View installed or sold equipment as well as components. Single click and view a complete service history and warranty information on equipment.
♦ Maintenance Tasking – Link service task lists to equipment including required inventory items and necessary skill sets, and automatically create service orders detailing the equipment, task and inventory requirements necessary to complete the service.
♦ Recurring Order Management – Automate the scheduling of service visits for regular maintenance agreements.
♦ Vendor Catalogs – Download vendor catalogs for instant access and price comparisons for quoting.
♦ Scheduling – Graphical scheduling of employees, schedule multiple employees over multiple days on a single work order, view complete employee time utilization reporting, and more.
♦ ServMan Mobile – Optional ServMan Mobile integrates with ServMan enterprise to provide paperless work order management. This allows your field workers to log time and equipment at the job site and transmit completed orders back to the office instantaneously for invoicing.
♦ ServMan Web – Optional ServMan Web allows your commercial clients to place service orders over the Internet, check the status of their orders and view their equipment service histories online!
♦ Call Escalation – ServMan’s optional Call Escalation Module allows you to automatically monitor orders and escalate their handling when the scheduled time or service window is missed.
ServMan provides an “off the shelf” solution that includes all of these capabilities and more—integrated with a powerful general ledger accounting system—making ServMan the perfect enterprise solution for the large or small commercial or industrial service company. Request a live demonstration today and experience first hand why businesses nationwide are choosing ServMan Software as the tool of choice for managing their enterprise.