ServMan

ServMan Mobile

ServMan Mobile extends ServMan's back office power and flexibility right to your customer’s door step. Designed to accommodate residential, route based and commercial service providers, ServMan has a solution that's right for you. With ServMan Mobile, when your technician is done, your paper work is done.

With ServMan Mobile you can:

Manage and complete work orders
Create orders and quotes in the field
Manage time and materials on orders, including flat-rate items
Manage equipment and maintenance task lists
Collect payments
Capture electronic signatures and images
Synchronize information to the office using wireless technologies
And Much Much More...

Using ServMan's handheld software solution, when the job is done, the paperwork is done. That saves you time and that means money. Improve your response times, improve technician and back office efficiency and turn your invoicing around faster. ServMan puts you in control!

Proven & Robust Platform

ServMan Mobile has been designed to operate on Microsoft's Windows CE and Pocket PC platforms. Many hardware manufacturers are choosing this platform as their "preferred" environment because of its robust features and rock solid stability.

Function Listing - By Tab
Tab Name	Features
General	Displays Order & Account number, schedule date & time and work type. The Request area is customizable allowing you to configure which information is synchronized to the unit. There is a View History button on the General information screen that, when depressed, displays a full screen, scrollable view, of either the locations' service history or any other information you choose to download.
Customer Info	The Customer Information tab contains the contact information including contact numbers, address and email address. This information can be updated for existing clients or entered for new clients in the field and synchronized back to the ServMan back office.
Labor	The Labor tab will display any existing postings that have been completed on the order as well as allow the technician to add new labor entries.
Parts	View all required materials or add new materials.
Task	If you are using ServMan's Maintenance Tasking module the Task tab allows you to view all of the tasks to be performed by location and equipment. You can add additional equipment or tasks on the fly.
Totals	The Totals tab provides a summary of total labor, parts and taxes for the service order. You can select the Capture Signature tab to electronically capture your client's signature on the device.
Payment	The Payment screen allows you to log cash, check or credit card payments to the order, or use a card swipe to process payments on the spot!
Images	ServMan Mobile allows the user to link digital images and transmit them to the back-office attached to the completed work order or quote.

Click here to see sample screen shots of Servman Mobile

Compatible Products

If the hand-held device runs on a Windows platform (i.e. Windows CE, Windows Mobile or Pocket PC), then chances are ServMan Mobile will run on the device. Contact your Servman Representative prior to purchasing your hardware to confirm compatibility.