Write off transactions

1. Click Batch Write Offs on the Accounts Receivable Navigator.
2. Click Yes to create a new batch or No to select an existing batch.
3. Enter the batch total. This is the total amount of the transaction you are writing off and serves as a control total.
4. Enter the write off date.
5. Enter the sales account the written off transaction will be post to.
6. Enter a comment or reference for the batch.
7. Enter the following information for each to write off an invoice. You can also right-click in the detail area (grid) and select "Populate with Balances Below Specified Level" to add all invoices with a balance below a certain amount.
   • InvNo: invoice number to write off
   • InvDate: invoice date; populated automatically
   • AcctNo: account number; populated automatically
   • Name: customer name; populated automatically
   • WriteOff: write off amount
8. Repeat steps 4 and 5 for each additional invoice.
9. Select one of these options for the batch:
   • Post: process write offs in the grid
   • Save: saves the write off information without processing; can be retrieved at a later date by choosing to work with and existing batch (click No in step 2 above)
   • Close: closed the batch write off window
   • Print: allows you to print a listing of transactions to be written off

How do I delete a transaction from a write off batch?

You can right-click on the transaction and select delete or click the transaction (line) and press the delete key if the batch has not already been posted. Once the batch is posted, you cannot delete a transaction.