ServMan Software is the ideal enterprise solution for Residential Service Companies. Managing maintenance contracts, emergency repair calls, warranties, and employee schedules and productivity is simple with ServMan.
The list below contains just a few ServMan features that our residential service clients find most beneficial to their operations:
♦ Client Management – Establish and maintain records for both clients and prospects with one-click access to complete account information including service history, order status, payment history and more!
♦ Scheduling – Easy drag-and-drop graphical employee scheduling, intuitive capacity-based scheduling, plus auto-schedule orders based on technician skill sets, availability, location and customer service windows.
♦ Auto Route – Automatically create and optimize employee service routes to minimize travel time and expense…and more!
♦ Order & Contract Management – Create work orders for emergency repairs with a single click, and automate the scheduling of recurring service visits for your contract maintenance agreements.
♦ Equipment Service Histories – View installed or sold equipment as well as components. Single click and view complete service history and warranty information on equipment.
♦ Maintenance Tasking – Link service task lists to equipment including required inventory items and necessary skill sets, and automatically create service orders detailing the equipment, task and inventory requirements necessary to complete the service. Great for managing the seasonal servicing of client HVAC systems
♦ ServMan Mobile – The optional ServMan Mobile integrates with ServMan enterprise to provide paperless work order management. This allows your field workers to log time and materials, take payments, capture customer signatures, and even create new orders and quotes on site!
♦ ServMan Web – The optional ServMan Web allows your clients to place service orders over the Internet, check the status of their orders and view their equipment service histories online!
♦ Call Escalation – ServMan’s optional Call Escalation Module allows you to automatically monitor orders and escalate their handling when the scheduled time or service window is missed.
ServMan provides an “off the shelf” solution that includes all of these capabilities and more—integrated with a powerful general ledger accounting system—making ServMan the perfect enterprise solution for the large or small residential service business. Request a live demonstration today and experience first hand why residential service companies nationwide are choosing ServMan Software as the tool of choice for managing their enterprise.