ServMan Software is the ideal solution for Route-Based Businesses such as vending companies, delivery services, pest control, coffee and water services, street sweeping, janitorial & maid services, landscape services, and other property maintenance businesses that generally operate repetitive service routes. Creating routes and managing recurring maintenance, ad-hoc service calls, warranties, and employee schedules and productivity is simple with ServMan.
The list below contains just a few ServMan features that route-based businesses find most beneficial to their operations:
♦ Auto Route – Automatically create and optimize employee work routes to minimize travel time and expense…and more!
♦ Work Order Management – Create work orders with a single click, insert orders into existing routes or automatically build new routes from unscheduled orders!
♦ Contract Management – Automate the scheduling of recurring service visits and recurring invoicing.
♦ Scheduling – Easy drag-and-drop graphical employee scheduling, plus auto-schedule orders based on technician skill sets, availability, proximity to client, and customer service windows.
♦ Client Management – Establish and maintain records for both clients and prospects with one-click access to complete account information including service history, order status, payment history and more!
♦ Billing – Multiple locations can be billed to a single billing account.
♦ Service Histories – Click and view complete service history and warranty information for each client location.
♦ ServMan Mobile – The optional ServMan Mobile integrates with ServMan enterprise to provide paperless work order management. This allows your field workers to log time and materials, take payments, capture customer signatures, and even create new orders and quotes on site!
♦ ServMan Web – The optional ServMan Web allows your clients to place service orders over the Internet, check the status of their orders and view their account histories online!
♦ Call Escalation – ServMan’s optional Call Escalation Module allows you to automatically monitor orders and escalate their handling when the scheduled time or service window on a route is missed.
ServMan provides an “off the shelf” solution that includes all of these capabilities and more—integrated with a powerful general ledger accounting system—making ServMan the perfect enterprise solution for route-based companies. Request a live demonstration today and experience first hand why companies nationwide are choosing ServMan Software as the tool of choice for managing their enterprise.